Please note that the currency used throughout the site is British Pounds Sterling (£) unless specifically stated otherwise.
Shipping and Order fulfillment
Post and packing is charged based on weight and destination. To see your shipping costs please go to your basket checkout – the shipping costs are shown before you enter any payment details so you can safely view and amend your order as required or continue shopping. PLEASE NOTE: All items are sent 2nd class untracked postage unless otherwise requested by contacting us after placing your order – however you can contact us to query your order or its progress at any time if you have concerns about the delivery.
If you have orders above 5Kg or any special shipping requirements please contact us for shipping methods and rates (The checkout process will inform you if above this weight)
If you are placing a large order (£100+) you can always contact us after placing the order to see if we can arrange alternative discounted shipping.
Refunds and exchanges
We will replace, exchange goods or offer refunds within a reasonable period if you are not satisfied with your purchases or if they are damaged upon receipt. Where goods are returned as not wanted this does depend on them being sent back in resaleable condition. Please do not hesitate to contact us if you are unsure of your purchase.
We are VAT registered in the UK but note that that books and magazines are zero VAT items in the UK so for the majority of items there is no sales tax. Please contact us if you have any queries regarding tax and your order.
Unless credit terms are in place all items must be paid for in full before shipping. All items remain the property of The Wessex Astrologer Ltd until paid for in full. The Wessex Astrologer reserves the right to charge for removal of goods where payment is not received and/or billing for charges already incurred where item is not wanted or ordered in error.